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Laura Luckman Kelber
Laura Luckman Kelber

Chief Strategy Officer, Laura Luckman Kelber leads Sandstorm's team of strategists with wisdom from her 20 years of marketing experience. Combining seemingly disparate ideas to solve a problem, Laura unearths unexpected insights to help clients’ fuel their success.

Thinking in action at Sandstorm

I think the reason we are all so busy planning is that we are scared to think. If we think, that takes a leap of faith in ourselves that we will actually think of something worthwhile. Thinking is murky and unstructured, there is a possibility that you may spend a long time thinking and still not have the answer to your problem at hand. Thinking does not necessarily guarantee anything, but it does give you valuable perspective.

Crowd with lightbulb sign demonstrating the thinking behind marketing strategy.

A plan on the other hand has structure—deadlines, action items, concrete goals and budget numbers. It is impersonal. A plan is about the metrics established by the organization and structured by the budget and timing parameters given to the team by someone else.

The problem is that I have personally seen so many well-organized and structured plans go awry because no one in the organization has paused to think. A goal is handed down with a budget and timeline; and then, with a heavy dose of organizational cognitive dissonance, a plan is created within a construct that may or may not make any sense. No one has asked why; just how, what and when have been addressed.

I know the caveat you will throw at me, "but Laura, we have no time to think." You are not going to like my response to this one: I think that’s a socially acceptable excuse to not think. I almost never leave a marketing presentation without someone quoting Steve Jobs in admiration. Do you think he was too busy to think?

Something else that is impacted by lack of thinking, your bottom line. I am always amazed by the good money thrown after bad, because Clients do not want to invest the time and money needed to create a thoughtful positioning or marketing strategy before diving right into a web site execution or social media promotion. Effective marketing tactics require thinking.

Do me a favor, start integrating a minute of thinking into your day. One minute. Ask "why?" at least once a day and let me know what happens.

This blog was posted by Laura on May 14, 2013.
Laura Luckman Kelber

About the Author

Laura Luckman Kelber

Chief Strategy Officer, Laura Luckman Kelber leads Sandstorm's team of strategists with wisdom from her 20 years of marketing experience. Combining seemingly disparate ideas to solve a problem, Laura unearths unexpected insights to help clients’ fuel their success.